RFP #24-23-HR employee assistance program

Cumberland County, North Carolina is seeking proposals from qualified vendors to provide comprehensive Employee Assistance Program (EAP) services through RFP #24-23-HR. The selected vendor must demonstrate expertise in delivering innovative, engaged, and robust mental health support services tailored to the unique needs of the county's over 2,000 full-time and part-time employees. Key objectives include promoting mental health awareness, reducing employee stress and improving coping skills, providing confidential counseling, enhancing work-life balance, addressing substance abuse, and strengthening team dynamics. Proposals are due by May 14, 2024, and the contract is for an initial term of 3 years with options to renew for up to 2 additional 1-year terms. Evaluation criteria focus on the qualifications and experience of the firm, quality and breadth of services offered, innovativeness and engagement strategies, references from governmental clients, and price value.

The RFP does not specify any set-aside designations or restrictions on the types of organizations that can respond. The county reserves the right to make a single award or multiple awards, or to not award, based on the proposal deemed most advantageous. No incumbent vendors or current contractors are mentioned, and the RFP does not provide any information on existing infrastructure or technology that requires integration. The RFP specifies that pricing shall be all-inclusive, and vendors are encouraged to provide cost-saving measures or discounts.