RFP 21-009-651 Automatic Notification System - Addendum #2

RFP 21-009-651 is a Request for Proposal issued by the Wayne County Regional Educational Service Agency (WCRESA) in partnership with Oakland Schools to procure a comprehensive automatic notification system serving eighty school districts across Wayne and Oakland counties in Michigan, encompassing approximately 270,000 students. The solicitation seeks a communication platform capable of delivering notifications through multiple channels including phone, email, SMS, and text-to-speech, with integration into the MISTAR-Q Student Information System. Required system capabilities include unlimited communications with rich-text editing, true SMS messaging, TCPA compliance, text-to-speech and language translation, automated attendance and threshold-based notifications, teacher and parent portals with MISTAR ParentConnect integration, social media integration, mobile applications for Android and iOS, two-way messaging capabilities, and single sign-on functionality. Proposals must be submitted by email only to huntere@resa.net by 12:00 p.m. EST on Wednesday, May 19, 2021, with written questions due by 1:00 p.m. on Friday, May 7, 2021. The RFP evaluation criteria include cost data, functional capability, experience with similar agreements, financial condition, compliance with schedules, and willingness to comply with the master service agreement. Supplier presentations are scheduled for May-June 2021, with selection of preferred suppliers anticipated in June 2021 and a project start date of July 1, 2021. The contract term is three years, with pricing submitted on a provided bid proposal template including unit prices for automatic notification system services, training, and installation.

The RFP documents do not specify any set-aside designations or restrictions limiting which types of organizations may respond to this solicitation. No incumbent vendors or current contractors are identified in the materials provided. WCRESA specifies that suppliers must provide proof of liability insurance including Workers' Compensation Insurance ($100,000 per person/$500,000 aggregate), Commercial General Liability Insurance ($1,000,000 per occurrence), and Motor Vehicle Liability Insurance ($1,000,000 per occurrence), with WCRESA named as additional insured. Suppliers must also submit a certificate of liability insurance, notarized ethical standards and conflict of interest affidavits, and a complete statement of qualifications with three educational client references. Integration with the MISTAR-Q Student Information System is required; WCRESA clarifies that technical specifications and documentation for this integration will be provided upon contract award, and contractors should provide best estimates for integration efforts, which may utilize standard APIs or require custom integration capabilities. The RFP does not disclose specific budget ranges or award values, with award contingent upon approval of funding from the WCRESA Board of Education.