RFP 2026-4 telephone answering services

Closed State & local contract opportunity Posted

Solicitation number
BD-26-1202-COCC1-COCC1-131532
State
Massachusetts
Responses due

Opportunity facts

NIGP code
UNSPSC code
Points of contact

Opportunity details come from commbuys.com. Updated .

About this opportunity

The Lowell Housing Authority is requesting proposals for comprehensive telephone answering services operating 24 hours per day, 365 days per year for up to two telephone lines, with proposals due August 3, 2026.

The scope encompasses answering and message-taking services with no stated constraints on call volume, message formats, or integration requirements. Proposers should download the full RFP from www.lhma.org/bids for detailed service-level agreements, hours-of-operation procedures, emergency protocols, and any staffing or technology requirements the Authority specifies.

No estimated contract value, contract term, incumbent vendor, evaluation criteria, or pre-proposal meeting date is identified in the posted notice.

Opportunity text

DOWNLOAD RFP FROM WWW.LHMA.ORG/BIDS. The Lowell Housing Authority seeks proposals from qualified firms to provide comprehensive Telephone Answering Services twenty-four (24) hours per day, three hundred and sixty-five (365) days per year, for up to two telephone lines.

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