RFP 2026-058 Union County Comprehensive Property Tax Software Solution

Union County, North Carolina is issuing RFP 2026-058 to procure a comprehensive Government Property Tax Management Software Solution from a qualified software vendor. The procurement encompasses implementation, configuration, data migration, integration, training, maintenance, and ongoing support of an integrated tax administration system. The solution must support Computer Assisted Mass Appraisal (CAMA), personal property administration, tax billing and collections, land records integration, field appraisal management, reporting and analytics, and citizen-facing services for approximately 117,000 real property parcels and 20,000+ personal property accounts. Vendors must demonstrate required qualifications and experience through proposals evaluated on four weighted criteria: Company Background and Experience (25%), Project Team and Qualifications (30%), Project Management and Technical Approach (30%), and Cost Proposal and Submittal Compliance (15%). Questions regarding the RFP are due by April 9, 2026 at 5:00 PM EDT, electronic proposals are due by May 5, 2026 at 11:00 AM EDT, and a non-mandatory pre-proposal conference and site visit are available. The initial contract term is four years beginning at final system acceptance, with four optional two-year renewal periods at the County's discretion pending annual budget approval. Shortlisted vendors will be invited to demonstrations where evaluation criteria shift to Proposed Solution and Staff (65%) and Price and Quality (35%).

The County encourages good faith outreach to Minority and Small Businesses but has not established formal set-aside designations restricting vendor eligibility. The solution must integrate with existing GIS, ERP/financial systems, and payment processors already in place at Union County. Vendors are required to submit pricing using the County-provided Cost Proposal Sheet, clearly separating one-time implementation costs from recurring annual costs and providing a five-year total cost of ownership summary. All vendors must carry Professional Liability insurance ($1,000,000 claims made) and Network Security & Privacy Liability insurance ($1,000,000 claims made with $3,000,000 aggregate). No specific budget range or award value is detailed in the procurement documents. All proposals become County property subject to public records disclosure under North Carolina General Statute Chapter 132.