RFO 5805139216 Senior System Engineer

California State Teachers' Retirement System (CalSTRS) is requesting offers for one Senior System Engineer position with in-depth SaaS knowledge, with offers due September 16, 2026 and questions due September 7, 2026. Respondents must hold a current Information Technology California Multiple Award Schedule (CMAS) agreement with the California Department of General Services — a mandatory gateway requirement.

The scope is support for the Enterprise IT Solutions & Innovation Division across SaaS implementation, enhancement, configuration, customization, validation, technical support, defect resolution, dashboard building, and vendor and contract management. Preferred platforms include ServiceNow, Salesforce, Electronic Content Management, Jama, and Riskconnect. The position requires a minimum of seven years of experience in SaaS application implementation, enhancement, testing, technical and administrative support, onboarding including configuration and dashboard generation, and Software Development Life Cycle methodologies. Desirable qualifications include five years of hands-on coding experience, ServiceNow ITSM/ITAM/ITOM integration expertise, AI technology experience, application performance management tools, metrics and analytics, agile environment experience, and ability to work on-site five days per week. Knowledge transfer to CalSTRS employees is required upon contract completion.

Work is performed on-site at CalSTRS headquarters in West Sacramento, California during business hours; the contractor bears all travel costs. The contract term is initially twelve months with an option to extend up to twenty-four additional months, with services estimated at an average of 160 work hours per month. Estimated work start date is November 2026. Payment is structured hourly with monthly invoicing in arrears; compensation is not specified in the source. Evaluation uses five phases: prequalification, technical review (70 points), cost comparison (30 points), interviews, optional reference checks, and cost negotiations. CalSTRS reserves the right to reject all offers and cancel the RFO at any time.