RFI for AR Collection Software

The State of Oregon's Department of Consumer and Business Services (DCBS) has issued Request for Information (RFI) #S-44000-00013351 seeking a comprehensive Accounts Receivable (AR) Financial Accounting Management software solution to support its complex accounts receivable collections activities. The RFI targets a software platform capable of managing multiple user access levels, creating and managing debtor accounts, generating custom invoices and reports, handling records retention, and supporting data transfers to external entities. Key software requirements include robust security features like username/password authentication, configurable alerts and ticklers, workflow visibility, and potential cloud or on-premise deployment options. The RFI specifies that the software must serve the agency's Accounts Receivable Unit, which manages thousands of payee payments across various Oregon state agencies. Responses are due by April 25, 2025, at 10:00 AM, with the procurement team seeking detailed information about implementation timelines, maintenance/support levels, training options, governmental agency experience, licensing structures, and pricing models.

The RFI does not explicitly outline set-aside designations or restrictions for specific enterprise types, and no incumbent vendors are directly mentioned in the documentation. The procurement appears open to various software providers with demonstrated experience in governmental financial management systems. While no specific budget range is provided, the complexity of the required software solution suggests a potentially significant investment. The documentation includes attachment files for respondent summary and disclosure affidavits, which allow vendors to protect proprietary information under Oregon's Public Records Law and Uniform Trade Secrets Act. Notably, this RFI is strictly an informational request and does not constitute a formal solicitation or commitment to procure services. Vendors are encouraged to provide comprehensive details about their AR financial accounting management software, with an emphasis on functionality, security, and adaptability to complex government financial tracking needs.