RFI Curbeside Management Enforcement Services , Parking Meters Operatio Bid Cancelled: 03/04/2026 - CANCELLATION OF SOLOICIATION SEE RFI 4638

The City of New Orleans Department of Public Works issued a Request for Information (RFI) on February 16, 2026, seeking vendor input on curbside management, parking enforcement, and parking meter management services. Respondents may submit information addressing parking enforcement services only, parking meter management services only, or both service areas combined. The RFI is an information-gathering exercise designed to inform the development of a future Request for Proposals and is not accepting formal proposals. The City's operational scale includes approximately 205,828 parking citations annually, 3,778 vehicles booted, 9,581 vehicles towed, and 4,292 residential parking permits issued in 2024, with approximately 3,990 metered parking spaces across 17 Residential Parking Permit zones. Key deliverables and objectives include citation processing, payment processing, mobile handheld citation devices with License Plate Recognition (LPR) integration, boot operations with 24/7 call center support, meter services, and meter hardware maintenance. The City requires multi-language support in English, Spanish, and Vietnamese, compliance with the City of New Orleans Living Wage Ordinance, and submission of responses by April 7, 2026, at 4:00 P.M. CST. Questions from respondents must be submitted by March 23, 2026, at 4:00 P.M. CST. The RFI also solicits vendor input on implementation timelines, training requirements, and preferred equipment ownership and capital amortization models.

The City requires 35% Disadvantaged Business Enterprise (DBE) participation and retains data ownership. Current operations are managed through multiple vendors: Duncan Solutions handles citation and payment processing, Park Loyalty provides 50 mobile handheld citation devices with LPR integration, PayLock Systems manages boot operations with 100 SmartBoots and a 24/7 call center, and SP Plus LLC operates meter services and maintains meter hardware. A January 2025 RFP for similar services received zero proposals despite eight vendors submitting questions, which the City attributed to insufficient response time, lack of operational data, capital investment risk, and specification gaps. In 2024, the City collected $5,418,756 in citation revenue, $437,095 in boot revenue, $987,301 in tow revenue, and $5,690,993 in parking meter revenue, for a combined total of approximately $12.5 million. The RFI specifically seeks vendor input on whether meter hardware should continue to be owned and maintained by the contractor or transferred to the City, indicating the procurement structure remains flexible pending vendor feedback.