RFI - Citizen Platform for Property Permits

Lane County, Oregon is conducting a Request for Information (RFI) for a Citizen Platform for Property Permits through its Land Management Division (LMD). The procurement seeks to identify potential technology solutions that can streamline online permit application processing, improve public convenience, and generate operational efficiencies. Specifically, the county is looking for a comprehensive digital platform that can manage property permit applications, featuring capabilities such as a user-friendly graphical interface, robust notification systems, third-party integrations, document management, and advanced reporting functionalities. The RFI was posted on January 25, 2022, with responses due by February 16, 2022, and the county anticipates potentially issuing a formal Request for Proposal (RFP) within 3-6 months following the RFI completion. Key objectives include addressing current permit processing challenges, enhancing citizen access to services, and potentially reducing administrative burden. Vendors are expected to provide detailed information about their proposed solutions, including implementation timelines, system capacities, integration capabilities, and comprehensive pricing structures.

While the RFI document does not explicitly outline specific set-aside designations or vendor restrictions, it is seeking qualified technology vendors capable of providing a sophisticated citizen engagement platform for permit processing. The county's current infrastructure suggests a need for a solution that can seamlessly integrate with existing systems and handle the volume of permit applications processed by the Land Management Division. Although specific budget ranges are not disclosed in the available documentation, the RFI indicates the county is seriously evaluating potential investments in digital transformation of its permit processing infrastructure. The procurement appears open to various types of technology providers, including software-as-a-service (SaaS) vendors, government technology specialists, and enterprise software companies with experience in municipal permitting systems. Respondents will likely be evaluated on their ability to demonstrate comprehensive solution capabilities, system reliability, scalability, user experience design, and cost-effectiveness of their proposed citizen platform.