RFI - Citizen Platform for Property Permits

Lane County, Oregon, through its Land Management Division (LMD) within the Department of Public Works, has issued a Request for Information (RFI) for a Citizen Platform for Property Permits, targeting improvements in the property permitting process for Lane County and the City of Eugene. The RFI seeks to identify qualified vendors providing citizen-facing platforms that can address current challenges such as incomplete applications, repetitive citizen questions, and complex permitting procedures. Respondents are required to provide detailed information about their proposed solutions, including potential cost savings, non-financial benefits, implementation timelines, and key selection criteria. The RFI is not a direct contract solicitation but a preliminary exploration to determine the viability of purchasing such platforms to enhance public convenience and operational efficiencies. Responses are due by December 6, 2021, at 8:00 AM PST, with the County reserving the right to retain all submissions and potentially use the information in a future Request for Proposal (RFP) expected to be issued within 3-6 months.

The RFI does not specify explicit set-aside designations or restrictions on responding organizations, suggesting a broad competitive opportunity for technology vendors specializing in permitting platforms. While no incumbent vendors are mentioned, the document indicates the current permitting system requires significant technological enhancement and integration capabilities. The County has not disclosed a specific budget range or potential contract value for the proposed citizen platform, leaving financial parameters open for vendor proposals. The RFI suggests the platform should offer comprehensive features to streamline permit applications, reduce processing complexity, and improve overall citizen interaction with the permitting system. The procurement process will likely involve a comprehensive evaluation of technical capabilities, user experience design, integration potential, and cost-effectiveness of proposed solutions.