RFI Brokerage and Dispatch Software

The Oregon Cascades West Council of Governments (OCWCOG) and Benton Area Transit are jointly conducting a Request for Information (RFI) for brokerage and dispatch software solutions. The procurement seeks to identify vendors capable of providing comprehensive software that can manage non-emergency medical transportation, paratransit qualification, routing, scheduling, and communication functions. Key deliverables include software that can integrate with existing systems, manage client eligibility, facilitate booking processes, and provide scalable technology for future expansion. The RFI requires vendors to respond to specific questions and participate in a 15-minute virtual presentation scheduled for December 2, 2021. Responses were due by November 18, 2021, with the primary objective of gathering information to potentially inform future Requests for Proposals. Evaluation criteria appear to focus on system capabilities, integration potential, and the vendor's ability to meet complex transportation management needs. The RFI specifically notes that OCWCOG has received a Statewide Transportation Improvement Fund (STIF) discretionary grant to support software upgrades.

The RFI documentation does not explicitly specify set-aside designations or restrictions on respondent organizations. No incumbent vendors are mentioned in the available materials, and specific budget ranges or award values are not disclosed. The software solution will need to integrate with existing transportation infrastructure, though specific details of current systems are not provided in the document. The procurement appears to be structured as an informational gathering process rather than a direct contract solicitation, with the potential for future competitive bidding. The geographic scope is focused on Benton County, Oregon, with the primary agencies being OCWCOG and Benton Area Transit. While pricing details are not included, the presence of a STIF grant suggests potential funding availability for the eventual software implementation. Vendors are expected to demonstrate comprehensive capabilities in transportation management software, with a focus on flexibility, system integration, and advanced routing and scheduling functionalities.