RFI 265135 CMED System Evaluation and Future Strategic Planning

The Massachusetts Department of Public Health (DPH), Bureau of Health Care Safety and Quality, issued Request for Information (RFI) 265135 on March 17, 2026, seeking input and feedback on the current and future structure, role, policies, and funding mechanisms of the Central Medical Emergency Direction (CMED) system. This is an information-gathering initiative rather than a competitive procurement, designed to evaluate how the CMED system facilitates communication and coordination between Emergency Medical Services (EMS) and hospitals throughout the Commonwealth. The RFI is directed toward a broad range of stakeholders, including licensed ambulance services, appropriate health care facilities, CMED operators, regional EMS councils, EMS personnel, municipalities, and the general public. Respondents are requested to provide feedback on critical topics including the roles the CMED system currently fulfills, whether the system adequately meets operational area needs, technical accessibility issues, the appropriateness of current financial and fee structures, alternative funding models, and potential gaps in EMS-hospital communication and coordination. Detailed examples and responses to enumerated questions are encouraged, though respondents may address any or all questions posed. Responses must be submitted electronically to oems@mass.gov with the subject line "CMED System RFI Response" no later than April 13, 2026, at 4:00 p.m. Eastern Time. No formal bidder's conference or site visit has been scheduled, and no pricing submission is required from respondents.

As this is an information-gathering RFI rather than a competitive procurement, there are no specific set-aside designations, disadvantaged enterprise restrictions, or incumbent vendor information identified in the procurement materials. No award values or budget ranges are specified, as this initiative carries no binding obligation on DPH to make any future procurement or commitment based on the responses received. All responses submitted will be subject to the Massachusetts Public Records Law, and respondents claiming exemptions from disclosure must identify specific portions of their submissions and cite applicable statutory exemptions for the DPH's final determination regarding confidentiality.