Residential Digital Permit Parking System

Montgomery County, Maryland is seeking a comprehensive Residential Digital Permit Parking System through RFP #1179920, with proposals due by 3:00 PM on September 3, 2025. The county requires a fully functional digital permit system that will automate the permit application process, issue, track, and enforce parking permits for Residential Permit Parking (RPP) areas. Key deliverables include a web-based platform with real-time Maryland MVA auto-verification, customer service support with a toll-free number, and integration capabilities with third-party License Plate Recognition (LPR) systems. The system must support various permit types including residential, visitor, disabled, temporary, contractor, employee, student, and military/government permits. An optional virtual pre-submission conference is scheduled for August 18, 2025, and the contract term is two years with options for three additional one-year renewals. The proposed system must be fully operational within 60 calendar days of the notice to proceed and demonstrate high levels of system efficiency, flexibility for modifications, and the ability to add new parking zones.

The procurement appears open to all qualified vendors without specific set-aside designations. The current RPP program involves approximately 10,000 permits sold annually, including 3,000 visitor permits, with a standard one-year permit fee of $20.00. There are currently 76 RPP areas, with plans to expand by approximately 12 more areas in the next two years due to the Purple Line light rail project. The contractor will be responsible for collecting permit fees directly from residents, making monthly bank deposits, and providing monthly reports to the county. While no incumbent vendor is explicitly mentioned, the system must be capable of integrating with existing enforcement infrastructure. The contractor must provide all hardware, software, and services, including a comprehensive account management system, robust reporting functionality, and stringent security and data protection measures. Though a specific budget range is not disclosed, the system's complexity and the county's current permit volume suggest a significant potential contract value.