Request for Proposals for SafeConnect Technology Development

YWCA Greater Harrisburg | Competitive technology services procurement Issued: October 15, 2026 Questions due: October 30, 2026, 4:00 p.m. Eastern Time Proposals due: November 16, 2026, 4:00 p.m. Eastern Time Submit to: YWCA of Greater Harrisburg electronically via PennBid at https://pennbid.bonfirehub.com. Public notice, written answers and addenda will be posted on PennBid and notification via Public Notice sent to Bidders who have registered with and downloaded documents from PennBid. This solicitation will be publicly posted on PennBid at https://pennbid.bonfirehub.com and distributed equally to all known interested firms. Documents are available at no cost. 1. Invitation and project overview The YWCA Greater Harrisburg is seeking proposals from qualified technology development firms, software development companies, application developers, and digital solution providers with demonstrated experience designing, developing, implementing, and supporting secure, user-centered technology platforms for the development of SafeConnect (SCAN), a secure, single-access platform for coordinated victim services in Dauphin and Perry Counties, Pennsylvania. SafeConnect (SCAN), a secure, user-centered technology platform will allow victims/survivors and community partners to connect with YWCA services through mobile devices and computers. The platform should be designed primarily for ease of use on smartphones while also providing full functionality through computers and other internet-enabled devices. The system should support secure communication, service access, coordinated referrals, case management activities, virtual services, and data collection. Preference will be given to vendors with experience developing secure platforms for human services, victim services, healthcare, nonprofit, government, or similarly sensitive service environments, particularly where confidentiality, accessibility, data security, and ease of use are critical. The YWCA anticipates a 36-month project from October 1, 2026 through September 30, 2029, with an initial pilot targeted for July 2027 (Month 10), subject to written readiness approval. Up to approximately $600,000 may be available for technology development, implementation, licensing, hosting, support, and related services. This is a planning allocation, not a guaranteed contract value. Vendors shall identify initial, recurring, optional, and post-project costs and propose a cost-effective solution. Contract award, schedule, and scope are contingent on funding, applicable award conditions, negotiations, and required YWCA and Department of Justice approvals. 2. Procurement schedule Event Date RFP issued / public notice posted 10/15/2026 Written questions due 10/30/2026 at 4:00 p.m. Eastern Time Answers/addenda published 11/5/2026 Proposals due 11/16/2026 at 4:00 p.m. Eastern Time Anticipated selection and notification 12/11/2026 Anticipated contract execution and notice to proceed Late December 2026-early January 2027, subject to required approvals All dates are subject to written amendment. Questions and proposals must be received via PennBid by 4:00 p.m. Eastern Time on the stated date. Late proposals will not be considered. Proposals may be withdrawn, altered or otherwise modified within PennBid at any time prior to the due date and time. Submissions will be confirmed by electronic receipt; offerors are responsible for timely delivery and confirming receipt. Submit questions only via the "Ask a Question" feature in PennBid. No verbal explanation changes this RFP. Material changes affecting scope, pricing, or proposal preparation will include an appropriate deadline extension. Proposals must remain valid for at least 90 days after the due date; any further extension will require the offeror's written agreement.