REQUEST FOR PROPOSALS FOR Credentialing and Enrollment Services

Gulf Coast Center, a Certified Community Behavioral Health Clinic and state agency serving Galveston and Brazoria Counties, Texas, is requesting proposals for comprehensive Credentialing and Enrollment Services, with proposals due June 24, 2026 at 5:00 PM CST and questions due June 18, 2026.

Gulf Coast Center anticipates awarding one contract, though it reserves the right to negotiate with qualified proposers and enter into multiple contracts if deemed appropriate. HUB or HUB-qualified status is eligible for up to 5 points in evaluation.

The scope encompasses full-service credentialing and payer enrollment for behavioral health and healthcare workforce, including initial provider enrollments, Medicare and Medicaid enrollments and revalidations, Managed Care Organization enrollments, commercial payer enrollments, CAQH profile management, provider roster management, credentialing lifecycle management, payer relations support, provider data management, and regulatory compliance support. The vendor must deliver technology-enabled, scalable services and demonstrate substantial expertise in behavioral health credentialing operations, Texas Medicaid and Medicare enrollment, and experience serving Texas Local Mental Health Authorities and nonprofit healthcare organizations. General liability insurance of $1 million per claim and $3 million aggregate is required.

Evaluation uses a point-based system: organizational experience and qualifications (up to 20 points), technology platform and reporting capabilities (up to 15 points), proposed methodology and implementation approach (up to 20 points), knowledge of behavioral health and Texas Local Mental Health Authority environments (up to 10 points), proposal completeness and responsiveness (up to 5 points), references and past performance (up to 5 points), HUB status (up to 5 points), and cost (up to 20 points). Cost proposals must itemize one-time implementation costs, data migration fees, ongoing service fees, technology platform licensing, training costs, account management fees, and operational support expenses. Sales tax should not be included.

The anticipated contract commencement date is approximately July 1, 2026. Proposals must be submitted electronically as a single PDF file to Dr. Devon Stanley, PMP at bidsubmission@gulfcoastcenter.org.