Request for Proposal Security Services

Hall County Library System is requesting sealed proposals for unarmed security guard services at the Gainesville Library under a one-year contract with four optional one-year renewal terms, with proposals due November 5, 2026. The vendor must hold an active Georgia state license for security services — a mandatory eligibility requirement.

The scope requires one uniformed, unarmed security guard on-site seven days per week during library operating hours (10 a.m.–8 p.m. Monday and Thursday; 10 a.m.–6 p.m. Tuesday and Wednesday; 10 a.m.–5 p.m. Friday and Saturday; 1 p.m.–5 p.m. Sunday), effective January 1, 2027. The guard shall patrol and monitor the interior and exterior facility and adjacent parking lot, assist with patron removal under the library's Patron Public Conduct policy, and provide professional security advice and detailed reporting to library staff. The vendor must furnish all necessary management, expertise, labor, uniforms, equipment, training, licenses, permits, insurance, and related components.

Eligibility requires an active Georgia security services license, current business licensing, an E-verify affidavit and number, a completed SAVE affidavit, and proof of insurance. The library places emphasis on customer service and de-escalation training for security personnel. Evaluation criteria include company qualifications, relevant experience, approach to security services, implementation timeline and ease, references, proposal quality, and pricing. Pricing is submitted as a separate sealed document and will be protected through December 31, 2027; any renewal pricing increases are limited to the Consumer Price Index.

Proposals must be submitted in three paper copies and one digital copy to the Hall County Library Administrative Office, 127 Main Street NW, Gainesville, GA 30501. Optional staff-guided site tours are available October 14, 2026, at 11 a.m. and 2 p.m. Questions are due October 19, 2026, at 2 p.m.