Request for Information: Payment Processing Solution

The City of Pittsburgh Office of Management & Budget, through a Request for Information (RFI), is seeking a comprehensive Payment Processing Solution for the Department of Finance, covering jurisdictions in Allegheny County and Philadelphia City. This procurement opportunity aims to evaluate and potentially implement an advanced financial transaction management system capable of handling diverse municipal service payments, including real estate taxes, facility rentals, recreational programs, online fees, permits, and other municipal transactions. The RFI specifically seeks detailed information about payment processing technologies that can manage complex transaction types, with a focus on credit card and electronic check transactions. Based on the attached Payment Type Summary, the city processed gross transactions totaling $84,109,196.08 in 2024, indicating a sophisticated and high-volume payment environment. The RFI was posted on May 20, 2025, with a response deadline of April 23, 2025, suggesting vendors should be prepared to provide comprehensive technical specifications, integration capabilities, fee structures, and scalability solutions that can handle the city's diverse financial transaction needs.

While specific set-aside designations are not explicitly detailed in the provided documentation, potential respondents should anticipate a competitive procurement process that may prioritize vendors with proven experience in municipal financial transaction management. The current payment infrastructure demonstrates significant transaction volumes across multiple service categories, with the largest segment being 2024 Real Estate Taxes at over $63.7 million, suggesting that any new payment processing solution must have robust capacity and integration capabilities. The existing system shows net total transactions of $82,852,461.04 after accounting for credits and chargebacks, which implies that potential vendors must provide solutions with comprehensive financial reconciliation and reporting features. Although a specific budget range is not disclosed, the scale of current transactions suggests a substantial potential contract value. Vendors should be prepared to demonstrate expertise in secure, efficient payment processing across diverse municipal service channels, with a particular emphasis on digital transaction management, fee optimization, and seamless integration with existing financial systems.