Request for Information - Payment Card Processing and Integration

The University of Wisconsin-Platteville has issued a Request for Information (RFI) numbered PLT-21-8124-I for payment card processing and integration services, with responses due by March 1, 2021, at 4:00 PM. The RFI seeks comprehensive information about payment processing solutions that can integrate with Oracle Campus Solutions and other institutional IT systems. UW-Platteville currently processes over $30 million in annual transaction volume across approximately 70,000 transactions through 29 active merchant IDs. The university is specifically interested in vendors who can support credit card and electronic check transactions through online and phone channels, with 2021 transaction estimates of 17,700 transactions totaling $31,588,000. Key evaluation areas include institutional capabilities, service features, Oracle Campus Solutions integration, support for other system integrations, and security compliance requirements. Vendors must address PCI-DSS validation, compliance with UW-System Policy 350, and certification of service performance within the United States. Responses should not exceed 30 pages and must be submitted to Mike Morris at morrismi@uwplatt.edu.

This RFI does not include specific set-aside designations or restrictions on responding organizations. The university requires vendors to support integration with multiple existing systems including Radius, Ungerboeck, StarRez, Salesforce, and T2. Specific technical requirements include multi-factor authentication support, detailed reporting capabilities, comprehensive service uptime metrics, and robust data breach notification procedures. Licensing and billing models, training and support offerings, and payment method flexibility are additional areas of interest. While no specific budget range is explicitly stated, the current transaction volume of $31,588,000 suggests a significant potential contract value. All submitted materials will become property of the University, and vendors are responsible for their own response costs. Information marked as proprietary will be handled according to Wisconsin Public Disclosure Law, though pricing information cannot be kept confidential. Importantly, this RFI is exploratory and will not result in an immediate contract award but will inform future Request for Bid or Request for Proposal solicitations.