REPOST (2) - Maryland Department of Health Maryland’s Commitment to Veterans

The Maryland Department of Health's Behavioral Health Administration is issuing a Request for Applications (RFA) for Maryland's Commitment to Veterans unit, seeking a contractor to maintain a comprehensive toll-free phone line service. The primary objective is to establish a 24/7 staffed warmline that connects military personnel, veterans, and their family members with critical support and resource connections. This procurement is specifically designed to support veteran services through effective communication infrastructure. The contract opportunity is identified by the state contract ID 67c856555657b936d20a0efc and was posted on March 3, 2025, with proposals due by March 26, 2025. While specific evaluation criteria are not detailed in the provided documentation, the contract appears to prioritize providers capable of delivering consistent, round-the-clock communication support for veterans and their families.

The RFA indicates a single award will be made, with a fiscal year 2026 budget not exceeding $13,280 and a total potential award value of $72,800 across potential option years. No explicit set-aside designations or restrictions on respondent types were specified in the available information. The procurement seems open to qualified vendors capable of managing a comprehensive warmline service for veterans. The contract's scope suggests a need for robust communication infrastructure, potentially requiring telephony systems and trained personnel to effectively manage incoming calls and resource referrals. The Maryland Department of Health appears focused on maintaining a critical support mechanism for veterans through this contract opportunity, with an emphasis on connecting military personnel and their families to necessary resources and support networks.