Replacement of Intercom System at 3 Locations

Henderson County Public Schools, North Carolina, is requesting proposals to replace Dukane Starcall intercom systems with Dukane Carehawk systems at three elementary schools. Addendum 02 moved the proposal deadline to November 2, 2026, superseding the posted December 2, 2026 date, and that deadline has passed. The awarded bidder must be a full-line Dukane Carehawk dealer, a single-manufacturer requirement that narrows the field.

The mandatory pre-bid conference and site visits, held October 21, 2026, required bidder attendance at all three locations as a condition for proposal consideration. The written question deadline of October 23, 2026 has also passed.

The scope is a turnkey project to remove all existing Dukane Starcall equipment and install fully functioning Dukane Carehawk CH1000 systems with 911 interface at Hillandale Elementary (East Flat Rock), Clear Creek Elementary (Hendersonville), and Mills River Elementary (Mills River), all in North Carolina. The vendor furnishes all equipment, components, labor, and materials. Work must occur outside regular school hours when students are not present, with project completion by June 15, 2027. The awarded vendor must respond to intercom and phone issues within 24 hours for repairs and service. Warranty runs for a minimum of 12 months or the standard manufacturer's warranty, whichever is greater, from installation completion.

Required qualifications include North Carolina General Statutes Chapter 87 contractor licensing for projects exceeding $40,000, commercial general liability insurance at a minimum of $1 million combined single limit, workers' compensation with $500,000 employer's liability, and automobile liability at a minimum of $150,000 combined single limit. Vendors must comply with E-Verify, submit Iran Divestment Act and Divestment from Companies that Boycott Israel Act certifications, and provide references with a signed proposal.

The source does not state a contract value. Payment is made within 30 days of satisfactory completion and approval by the Director of Facilities. The opportunity is listed under Hyde County (FIPS 37095).

Award goes to the lowest responsible and responsive bidder, considering price, quality of products and services, vendor reputation and performance capabilities, conformity with specifications and terms and conditions, guaranteed delivery and installation schedule, and past performance with Henderson County Public Schools. The opportunity was posted November 4, 2026.