Region Ten Community Services Board: RFP# 2027-001 Turnkey Surveillance System

Region Ten Community Services Board is requesting proposals for a turnkey surveillance system with remote monitoring and secure access control across 23 Board-owned facilities in Virginia, with proposals due August 21, 2026 and site visits scheduled July 13–17, 2026.

The scope encompasses design, equipment procurement, installation, configuration, training, and a minimum one-year post-installation technical support and warranty package across a multi-building campus on Old Lynchburg Road in Charlottesville (three buildings), two additional primary buildings, four remote clinics, three day-program sites, one assisted living facility, two residential treatment centers, and seven residential homes. The system must integrate, replace, or supplement 76 existing cameras. Required functionality includes cloud-based video storage for a minimum of 30 days at 1080p resolution and local camera storage for seven days at 4K resolution; Microsoft 365 credential integration with multi-factor authentication and granular user access controls; and real-time alerting for camera obstructions and system failures. Deliverables include site-specific camera layouts, equipment inventory, as-built drawings, network documentation, acceptance testing reports, and administrator training. Minimum qualifications required: surveillance system design experience, cloud video management experience, public sector implementation experience, Virginia low-voltage licensing, and experience in behavioral healthcare environments. Broad Form Comprehensive General Liability insurance with a $500,000 Combined Single Limit is mandatory, with the Commonwealth of Virginia named as additional insured.

Evaluation criteria total 100 points: quality of offer and responsiveness (20 points), technical solution and system functionality (30 points), implementation plan and support (30 points), and cost and pricing competitiveness (20 points). Written questions are due July 24, 2026. The evaluation period runs August 24 through September 4, 2026; contract award is anticipated September 23, 2026; and the initial term begins September 30, 2026 with renewal options subject to the U.S. Consumer Price Index increase for the preceding twelve months. Payment terms are net 30 days from invoice receipt. Proposals must be submitted electronically through eVA, via email to davon.chambers@regionten.org, or by hand delivery to 500 Old Lynchburg Road, Charlottesville, Virginia 22903.