Reemployment Assistance Fraud Case Management System

FloridaCommerce, specifically the Division of Workforce Services' Bureau of Reemployment Assistance, has issued a Request for Information (RFI) No. 25-RFI-001-CM for a Reemployment Assistance Fraud Case Management System to be implemented in Leon County, Florida. The procurement seeks a comprehensive technological solution to track and manage suspected fraud cases within the state's Reemployment Assistance Program, with the system designed to handle approximately 6,000 fraud cases annually out of 300,000 initial claims. Key system requirements include robust case management capabilities from initial detection to closure, integration with existing platforms like ReConnect (PEGA), secure data migration from SharePoint, and the ability to support approximately 20 fraud investigation agents. Specific technical requirements mandate CJIS compliance, integration with FIRRE and IDH fraud detection systems, a secure portal for 6 USDOL OIG users, electronic document generation, and role-based access for 150-300 internal users. The RFI timeline includes technical questions due by December 4, 2024, at 4:30 PM EST, with responses required by December 27, 2024, at 3:00 PM EST, and potential oral presentations scheduled for January 2025.

No specific set-aside designations or restrictions on responding organizations were explicitly noted in the RFI documents. The system must be hosted in Azure Government Cloud and is expected to manage fraud cases for approximately 12,000 claimants annually, with FIRRE currently flagging around 58% of claims for review. The anticipated budget for this project is less than $500,000, with an implementation timeline between January 2025 and June 30, 2025. The system will need to handle approximately 15,666 GB of data with a projected 10% annual growth rate. Existing infrastructure includes integration requirements with ReConnect (PEGA), SharePoint data migration, and compatibility with FIRRE and IDH fraud detection systems. Notably, this RFI is strictly an information-gathering exercise, and respondents will not be prohibited from submitting bids in future procurements based solely on their participation in this RFI.