Questions and answers SGS

Head Start of Greater Dallas, Inc. is soliciting bids under IFB 27-SGS for nightly security patrol services at 15 centers in Dallas County, Texas, with bids due March 2, 2027 at 10:30 a.m. Patrol runs nightly from 6:00 p.m. to 6:00 a.m., and the awardee serves as primary alarm responder for all 15 centers during those hours. All alarm response is included in the monthly patrol fee at no additional charge.

Patrol officers must hold a Texas Level III (Commissioned Security Officer) license, and temporary unarmed security personnel require a Level II license. Bidders must submit an automated tracking and reporting system with documentation, a system description, and sample reports, though no specific system is mandated. Patrol vehicles must display company name and logo.

The total three-year contract value is $266,392, including monthly service fees and emergency temporary patrol services. Temporary site security services, armed and unarmed, are priced separately, with usage anticipated as needs arise. Centers may be added or deleted during the year while monthly pricing remains constant. The 15 required locations are listed on the final page of the bid package.

A pre-bid conference is scheduled for Friday, December 11, 2026 at 10:30 a.m. in Training Room 1 of the administrative building. Attendance is not mandatory, and representatives may attend on behalf of licensed bidders. Site visits are available by appointment with individual site managers. No vendor registration is required; bidders need only review the solicitation package and submit by the deadline. No addenda had been issued as of the November 6, 2026 Q&A publication.