Quest Desktop Authority Professional Maintenance Renewal

The Maryland Department of Housing and Community Development is conducting a Secondary Competition Purchase Order Request for Proposals to solicit quotes for the renewal of Quest Desktop Authority Professional software maintenance and support services. The procurement targets the provision of annual software maintenance and support for 500 seats of Quest Desktop Authority Professional (Manufacturer Part #: ACN-PAK-PS-SRP) for a 12-month period beginning June 16, 2026, and ending June 15, 2027. The scope of work is limited to maintenance and support services only and explicitly excludes new licenses, installation, training, or professional services. The selected contractor must be capable of delivering comprehensive software maintenance and technical support throughout the contract period. Evaluation of proposals will be based on the most advantageous offer to the State, considering both technical merit and price. Interested vendors must submit all questions by April 14, 2026, at 12:00 PM ET, and proposals must be submitted electronically via eMMA no later than April 20, 2026, at 12:00 PM ET.

This procurement is restricted to Small Business Reserve (SBR) designated entities and is limited to Master Contractors holding an active contract under the Commercial Off-the-Shelf Software (COTS 2012) Master Contract (060B2490021). Only authorized Quest Software resellers currently listed under this Master Contract are eligible to participate, significantly narrowing the pool of potential respondents. This secondary competition structure ensures that only established, previously vetted vendors with existing relationships and infrastructure in place can submit proposals, facilitating a streamlined procurement process. The incumbent vendor or current service provider is implied to be an existing Quest Software reseller under the COTS 2012 Master Contract; however, specific incumbent information is not detailed in the procurement notice. No specific budget range or award value is disclosed in the available documentation, though the scope encompasses 500 software seats over a one-year maintenance period.