Professional Billing and Collection Services

The State of Louisiana, specifically Vernon Parish, is seeking professional billing and collection services through a procurement process opening on January 15, 2026, with proposals due by February 23, 2026. The contract aims to secure a vendor capable of comprehensive accounts receivable management, including claims processing, patient billing, insurance follow-up, and collection activities. Key deliverables include maintaining compliance with state and federal regulations, implementing quality assurance procedures, and providing detailed monthly reporting on collections performance, aging accounts, and recovery rates. Evaluation criteria will focus on collection rates, cost per claim processed, and reduction in days sales outstanding. The selected vendor must demonstrate expertise in healthcare or government billing operations with a proven track record in similar service environments. Performance standards are stringent, requiring precise claim submission timelines, effective denial management, and robust revenue recovery strategies.

While specific set-aside designations are not explicitly detailed, vendors must meet Louisiana state licensing and bonding requirements for collection services prior to contract execution. The contract will require vendors to handle high-volume billing transactions while maintaining strict confidentiality of sensitive patient and financial information. Pricing will be structured around transaction volumes and collection activities, with reimbursement tied to performance outcomes. Although specific budget allocations are not provided in the available documentation, the procurement suggests a comprehensive service contract with potential for significant financial engagement. The contract appears designed to support comprehensive billing and collection operations, likely for a government healthcare or public service entity within Vernon Parish. Prospective vendors should be prepared to demonstrate robust technological capabilities, comprehensive reporting mechanisms, and a sophisticated approach to revenue cycle management.