Printing and Mailing Services

The County of Orange Treasurer-Tax Collector is soliciting proposals for a comprehensive Printing and Mailing Services contract to handle approximately 1.5 million tax bills and notices annually. The Request for Proposals (RFP #074-2382701-SL) seeks a qualified contractor to manage printing, processing, and mailing services for secured, supplemental, unsecured, and prior year property tax documents across multiple county agencies. Required capabilities include data processing, variable printing, intelligent mail sorting, address validation, PDF imaging, online bill presentment, and certified mailing services. Proposers must demonstrate at least five years of experience in print and mail services and the capacity to handle high-volume mailings with secure handling of sensitive tax information. The RFP includes a comprehensive evaluation process scoring up to 1,000 points across categories such as qualifications, personnel, work plan, pricing, and contract compliance. Key dates include a question submission deadline of January 10, 2025, and a proposal submission deadline of January 31, 2025 at 5:00 pm PDT. The proposed contract term is three years with an option for one two-year renewal.

The solicitation includes provisions for Local Small Business (OCLSB) and Disabled Veteran Business Enterprise (DVBE) preferences, which can provide scoring advantages or price-matching opportunities. Proposers will be evaluated on their ability to optimize postage costs, improve address accuracy, and offer innovative solutions for bill design and electronic delivery options. The current contract pricing document indicates that the Treasurer-Tax Collector's estimated annual cost for these services is approximately $1,423,609. The County expects the selected contractor to help reduce overall mailing and processing expenses from the Treasurer-Tax Collector's annual budget of $14.5 million. Pricing will be structured on a per-thousand unit basis with specific line items for setup, data processing, printing, inserting, and mailing services. The County reserves the right to negotiate terms and may award the contract based on a comprehensive scoring methodology that evaluates technical expertise, staffing, work approach, and pricing.