PRF84 Designated CTR Barnstable County Request for Quote

The Commonwealth of Massachusetts, specifically Barnstable County, is seeking a payment solutions contractor through a Request for Quote (RFQ) for PRF84 Designated CTR. The procurement is for a Master Blanket Purchase Order with a contract duration from May 18, 2023 to April 30, 2027, focusing on comprehensive payment channel and method services. Key services include web payment pages, interactive voice response, mobile payments, and acceptance of major credit card types (Visa, MasterCard, Discover, American Express, and Debit). The contractor must demonstrate technical capabilities such as single sign-on integration with systems like Salesforce and Munis, with a required go-live timeline not exceeding 150 days from contract execution. Critical technical requirements include the ability to calculate customer convenience fees and full compliance with Card Association rules and PCI security standards. The RFQ was posted on March 26, 2025, with proposals due by April 8, 2025, and anticipates an annual transaction volume of 5,000 transactions with an average transaction size of $200.

The solicitation does not explicitly mention specific set-aside designations or restrictions on respondent types. Pricing will be based on pre-negotiated rates listed in the contractor's cost sheets on COMMBUYS, with no time and materials pricing authorized. The projected annual revenue for this contract is approximately $1,000,000, indicating a substantial opportunity for a qualified payment solutions provider. The county seeks a contractor with superior integration skills and economic value who can effectively support their payment processing needs. While no incumbent vendor is mentioned, the RFQ emphasizes the importance of seamless technological integration with existing county systems. Potential vendors should carefully review the technical requirements, focusing on their ability to meet the comprehensive payment processing needs of Barnstable County while maintaining high standards of security and transaction efficiency.