Preventative Maintenance for Clear Labs Clear Dx™ Platform

The Texas Health and Human Services Commission (HHSC) is seeking a preventative maintenance contract for a Clear Labs Clear Dx Platform used in SARS-CoV-2 sequencing surveillance at the Department of State Health Services facility in Austin, Texas. The procurement, identified as Solicitation Number HHS0015680, requires comprehensive annual full-service maintenance covering unlimited on-site field service, replacement parts, labor, travel expenses, software upgrades, reagent/consumable replacements, and technical support, including one preventative maintenance visit per year. Bidders must have a minimum of three years of relevant experience and provide three verifiable references from similar contracts completed within the past five years. The contract term will run from January 6, 2025, through January 5, 2028, with the potential for a one-year extension. Key response dates include questions due by December 20, 2024, with answers posted by December 24, 2024, and bid responses due January 2, 2025, at 10:30 AM Central Time. Evaluation criteria will include bidder qualifications, references, direct service capabilities, and comprehensive maintenance offerings for the specialized sequencing equipment.

No specific set-aside designations are mentioned for disadvantaged enterprises in the solicitation documents. The contract explicitly prohibits subcontracting due to the critical public health nature of the equipment, meaning all services must be performed directly by the prime contractor. While no specific contract value is disclosed, the procurement falls under NIGP Class/Item 938-59 for instrument maintenance and repair services. The solicitation requires comprehensive insurance coverage, including workers' compensation, commercial general liability, automobile liability, professional liability, and umbrella liability. Pricing must remain firm throughout the contract duration, with potential adjustments permitted based on Consumer Price Index (CPI) changes or federal minimum wage increases. Bidders must comply with numerous state requirements outlined in the Solicitation Affirmations, including E-Verify participation, cybersecurity training, and various state-specific certifications. The contract will be awarded to a qualified vendor capable of providing uninterrupted maintenance for this critical public health sequencing instrument.