Patient Engagement and Infotainment

The University of Texas Health Science Center at San Antonio (UTHSA) is releasing RFP 745-24-P09 for Patient Engagement and Infotainment services for its new 144-bed Multispecialty Research Hospital (MSRH) scheduled to open in December 2024. The selected proposer must provide a state-of-the-art infotainment system, including interactive television, entertainment options, patient education delivery, and integration with UTHSA's existing EPIC patient information system. Proposers must have at least 3 years of experience in providing hospital television and infotainment systems. Proposals are due by 3:00 PM Central Time on November 14, 2023, and the University will hold a pre-proposal meeting on October 31, 2023. The University will evaluate proposals based on factors such as cost, reputation, quality, and integration with existing systems.

The RFP requires the selected proposer to obtain a TX-RAMP Level II certification from the Texas Department of Information Resources prior to contract execution. The University will also require the selected proposer to comply with good faith efforts to utilize historically underutilized businesses for any subcontracting opportunities. The contract resulting from this RFP may be used by other University of Texas System institutions, but no incumbent vendor or current contractor information is provided. The University has not disclosed a specific award value or budget range for this procurement.