Ozark License Office - Missouri Department of Revenue

The Missouri Department of Revenue has issued a Request for Proposal (RFP) for the operation of the Ozark License Office, located in Christian County, Missouri. The solicitation (RFPS30034902002738) seeks a vendor to provide comprehensive license office services through August 30, 2025. The successful vendor will be responsible for processing license transactions, managing office operations, and adhering to specific contractual requirements including processing fees, technology standards, and operational protocols. The RFP includes multiple attachments detailing contractual requirements, license office processing fees, definitions, liquidated damages, and technology requirements. Key dates for the procurement include a submission period from June 18, 2020, at 8:00 PM GMT to July 9, 2020, at 8:00 PM GMT, with all proposals to be submitted electronically through the MissouriBUYS system. Vendors must review and accept all solicitation documents under the Overview tab and ensure timely electronic submission. The evaluation will be based on criteria outlined in the attached evaluation elements worksheet, with the contract to be awarded to the most responsive and responsible vendor providing the best value to the State of Missouri.

The RFP does not specify any specific set-aside designations or restrictions on vendor participation, indicating the solicitation is open to all qualified vendors. No incumbent vendor information is provided, and there are no explicit details about existing infrastructure or technology integration requirements. The solicitation does not disclose an estimated total contract value or specific budget range. Payment terms remain unspecified, and no funding sources are identified in the documentation. The technical point of contact for the solicitation is Leslie Kemna, who can be reached at 573-751-4887 or Leslie.Kemna@oa.mo.gov for any vendor inquiries. The delivery terms are specified as Free On Board Destination, with services to be performed at the Ozark License Office location. The procurement is designated as having no line items, and vendors are solely responsible for ensuring the accuracy and completeness of their proposals.