Overhead Door Maintenance & Repair Services

The City of Abilene, Texas is requesting proposals for overhead door maintenance and repair services across approximately 100 city-owned facilities under RFP CB-2645, with sealed proposals due August 20, 2026 at 3:00 p.m. The City intends to establish a primary contractor with one or more backup contractors.

The scope encompasses maintenance, repair, and installation of overhead doors, bi-fold doors, gates, operators, and associated equipment on scheduled and emergency basis. Contractors must respond to non-emergency requests within one business day and emergency requests within one hour, with a mandatory 24-hour live contact number. Pricing must include all materials, equipment, and labor with separate hourly rates for normal business hours (8:00 a.m. to 5:00 p.m., Monday–Friday), after-hours/weekend rates, and holiday rates; no trip, truck, or fuel charges are permitted. Contractors must provide a cost-plus markup percentage for parts and materials and submit written quotes within three business days at no charge to the City. All proposed work carries a minimum 180-day warranty.

Minimum proposer requirements include full-time commercial door contractor status with three years minimum industry experience, all applicable licenses and certifications, evidence of 24/7/365 service capability, and at least five commercial or municipal references from the past twelve months. Contractor employees must pass background clearances through the Abilene Police Department and Abilene Regional Airport at no cost to the City.

The contract will be awarded for an initial one-year term with options to extend for four additional one-year terms under the same conditions. Evaluation criteria are company and staff qualifications (25 points), company-owned equipment (5 points), proposed service billing and pricing (30 points), company experience history and references (15 points), and past performance with the City of Abilene (25 points). Questions are due August 11, 2026 at 5:00 p.m., with responses posted by August 13, 2026. Evaluation occurs August 21–31, 2026, with City Council contract approval anticipated in September–October 2026.