Operation of Engagement Centers for the Care and Stabilization of Individuals Experiencing High Levels of Intoxication

The City of Detroit Office of Contracting and Procurement, on behalf of the Housing and Revitalization Department, is issuing a Request for Proposals (RFP #545307) to procure operational services for one or more engagement centers (sobering centers) that provide short-term, safe, supervised environments for individuals experiencing high levels of intoxication or impairment from substance or polysubstance use. The procurement seeks qualified implementation partners to operate welcoming, low-barrier facilities that divert publicly intoxicated individuals from emergency departments and jails while connecting them to recovery organizations, peer support, medical referrals, and other recovery pathways. Required qualifications include a minimum of three years of experience providing crisis stabilization, peer engagement, treatment, and healthcare navigation services to individuals with substance use disorders and homelessness, with preference for nonprofit organizations offering services seven days per week and capable of safely serving a minimum of five people of all genders. Key deliverables include the operation of engagement centers with documented service metrics, standardized data reports on client demographics, service volume, operations metrics, referral utilization, and diversion rates to measure funding eligibility and community impact. The proposal evaluation will be based on organizational qualifications (30 points), proposed approach and solution (30 points), respondent capacity (25 points), and pricing and budget (15 points), with additional economic development criteria for Detroit-headquartered and Detroit-based businesses. A pre-proposal conference is scheduled for Tuesday, March 31, 2026; written questions must be submitted by Monday, April 6, 2026 at 3:00 PM EST; and proposals are due Monday, April 20, 2026 by 3:00 PM EST via the Supplier Portal. The contract will be funded through legal settlements with opioid medication manufacturers and distributors, with a term of two years plus three optional one-year renewals contingent on City Department approval and Detroit City Council authorization, with funding provided on a reimbursement basis.

The procurement includes equalization credits and competitive advantages for certified Detroit-based businesses, including Detroit Headquartered (D-HB), Detroit Resident Business (D-RB), Detroit Based (D-BB), Detroit Based Small Business (D-SB), and Detroit Based Micro Business (D-MB) entities, with credits ranging from 1 percent to 5 percent depending on certification type, provided vendors submit valid Business Certificates at the time of bid submission. Organizations must comply with comprehensive pre-award conditions, including submission of notarized Consolidated Affidavits, a sample employment application, a Certificate of Insurance meeting specified coverage requirements (Workers' Compensation at Michigan statutory minimum, Commercial General Liability at $1,000,000 per occurrence/$2,000,000 aggregate, and Automobile Liability at $1,000,000 combined single limit), three years of financial statements, City of Detroit Treasury Clearance documentation, and System of Awards Management (SAM) registration proof. The contract requires contractor maintenance of comprehensive insurance coverage and either ISO 27001 certification or annual SOC 2 Type 2 Reports demonstrating data security compliance, with administrative costs capped at 10 percent of the total award and budget narratives mandatory for all line items. No specific incumbent vendors or current contractors are identified in the procurement documents, and no explicit budget range or award value is provided; however, the City anticipates one or more awards and typically provides funding on a reimbursement basis with monthly invoicing submitted through the City's Oracle Cloud system and Supplier Portal. Organizations without employees may request a worker's compensation waiver, and those without owned automobiles may request an owned auto waiver, with all requisite clearances and documentation required before contract award and City Council approval.