Online Locate-and-Research Services RFP

The Maryland State Retirement Agency is issuing a Request for Proposals (RFP) for Online Locate-and-Research Services. The Agency is seeking to contract with a qualified firm to provide an online tool that will allow them to determine whether participants in the Maryland State Retirement and Pension System are alive or deceased, and to research their current and previous mailing addresses. The online tool must enable Agency staff to enter participant social security numbers and receive individual reports with the required information. The contract will be for a three-year term with no renewal options. Minimum qualifications for the Contractor include at least three years of experience providing similar online locate and research services, as well as the ability to host the secure website and provide a SOC 2 Type 2 Audit Report. Pricing for the six user licenses must be submitted as a fixed-price contract with annual adjustments based on the Consumer Price Index. Proposals are due by August 11, 2022 at 11:00 AM local time.

This RFP is designated as a Small Procurement, and Minority Business Enterprises are encouraged to respond. The Agency has indicated that it will sign a Non-Disclosure Agreement (NDA) from a Contractor who submits an NDA in response to providing a SOC 2 Audit. No other details regarding pricing, set asides, funding, or contract term are provided in the available documentation.