Nurse call System

The Ohio Department of Veterans Services (ODVS) has issued a Request for Information (RFI) for an Emergency Nurse Call Solution for the Ohio Veterans Home-Georgetown, seeking to replace the existing Zettler-based Tyco/Simplex-Grinnell system. The RFI aims to identify potential suppliers capable of delivering a comprehensive, turnkey nurse call system for a long-term care environment. Respondents must provide a reliable, hardwired emergency nurse call solution or a hardwired/wireless hybrid system that offers centralized alerting and granular metrics tracking, including staff presence, emergency toilet events, bed call events, and resident wait times. The RFI requires submissions in PDF and Excel formats, not exceeding 20 pages with 10-point font or larger, covering company overview, solution capabilities, value proposition, implementation approach, and cost structure. Responses are due by January 26, 2026, with potential presentation opportunities scheduled for the week of February 9-11, 2026, in 90-minute slots between 9:00 a.m. and 4:45 p.m. The solution must provide audio and visual displays visible and audible from nurse stations and hallway common areas, with dashboard creation and remote access capabilities.

ODVS demonstrates a preference for Ohio-based companies or firms with significant Ohio presence, defined by specific criteria including paying Ohio taxes and registering with the Ohio Secretary of State. The RFI is non-binding and does not guarantee a contract award, and respondents will not be reimbursed for response preparation costs. All submitted information will be considered a public record under Ohio law, with provisions for confidential or trade secret markings when appropriate. The procurement seeks a solution that can replace the current Zettler-based system while providing enhanced monitoring and reporting capabilities for long-term care facility staff. While no specific budget range is explicitly stated, the comprehensive nature of the requested solution suggests a potentially significant investment in modernizing the facility's emergency nurse call infrastructure. The RFI process allows ODVS to gather market insights and supplier capabilities to inform potential future procurement efforts without committing to an immediate contract.