Notice for for Special Procurement REQ_DASOBO-00195821

The Oregon Department of Human Services, with support from the Oregon Health Authority, has issued a special-procurement notice (REQ_DASOBO-00195821) for approval of Amendment No. 5 to an existing contract with SpeakWrite LLC for electronic voice dictation and transcription services, with a seven-day protest period closing June 18, 2026. This is a notice of procurement approval only, not an opportunity to bid. The amendment extends the contract term from May 1, 2026 through August 31, 2026, providing a four-month transition period.

The services support case management, court reports, home visits, and public meeting transcriptions across 16+ ODHS district offices statewide. Staff utilizing the platform include family coaches, case workers, licensors, complaint specialists, and Child Protective Services workers. SpeakWrite has been the incumbent contractor for over a decade, originally awarded through competitive RFP in 2013.

The amendment increases the maximum not-to-exceed compensation by $250,000, bringing the cumulative contract NTE to $5.9 million and the total estimated cost approved through this special procurement and all amendments to $6 million. ODHS justifies this extension because SpeakWrite did not receive an award under newly established statewide price agreements for transcription services issued by the Department of Administrative Services on March 25, 2025. The agencies require additional time to migrate from SpeakWrite's platform to a new vendor under one of the awarded price-agreement providers before the original April 30, 2026 deadline. The amendment also addresses unexpected costs not included in Amendment 4.

The State Chief Procurement Officer approved this special procurement on May 8, 2026. Protests must be submitted within seven calendar days to the Oregon Department of Administrative Services, EGS-Procurement Services, 1225 Ferry Street SE, Salem, OR 97301, or by email to egs.pscustomercare@das.oregon.gov. Katrina Augustus, Procurement Contract Specialist 3, is the agency's point of contact.