Laundry Services for Panhandle State Hospital

The Texas Health and Human Services Commission is issuing a Request for Information on laundry services for Panhandle State Hospital, a new 75-bed inpatient psychiatric facility under construction in Amarillo, with RFI responses due by 10:30 a.m. Central Time on June 3, 2026.

The scope covers comprehensive laundry processing—washing, drying, ironing, folding, and delivery of linens and clothing. The vendor must provide twice-weekly pickup of soiled laundry and delivery of clean laundry during facility operating hours (8:00 a.m. to 3:00 p.m., excluding noon to 1:00 p.m. and Texas state holidays). The facility will supply standardized linens (blankets, sheets, pillowcases, towels, washcloths) plus medical apparel, personal clothing, and environmental services materials.

Compliance requirements are extensive: Universal Precautions adherence, physical separation of dirty and clean processing, quarterly third-party test results verifying whiteness, tensile strength, chlorine presence, and wrinkle levels, and monthly pH and titration reports. All bins and carts must be sanitized using steam or water exceeding 200 degrees Fahrenheit or sanitizer agents after each use. The vendor must maintain detailed linen tracking records, provide an interruption-of-service contingency plan, and ensure drivers meet state law qualifications and campus driving rules.

Respondents must address experience with healthcare facility laundry services, familiarity with applicable federal and state regulations, and pricing methodology. Responses are limited to 20 pages in searchable PDF format using Times New Roman font (12-point minimum) and must be submitted via email to Irene Martinez at irene.martinez03@hhs.texas.gov. This RFI is for information and planning purposes only; HHSC will not compensate respondents for response costs and does not commit to conduct a future solicitation.