Maintenance for Glass and Cage Wash, Sterilization and Drying Equipment - FAC-01652-RFP

MD Anderson Cancer Center's Division of Facilities Management in Texas is issuing a Request for Proposals for maintenance support services for laboratory and clinical equipment. The procurement seeks vendors to provide preventive maintenance, repair services, and annual equipment condition assessments for two primary asset categories: animal cage washing equipment (tunnel washers and rack washers) and glass washers with autoclaves and electric steam boilers. Vendors must demonstrate qualifications, capabilities, and cost-effectiveness in maintaining high reliability and operational efficiency of these assets. Deliverables include execution of pre-defined preventive maintenance programs at specified frequencies, responsive repair services within defined timeframes, and annual equipment condition assessments each January. Key objectives include maintaining equipment reliability, documenting all work in MD Anderson's IBM Maximo Computerized Maintenance Management System in real time, responding to normal service calls within 2 hours during business hours (Monday-Friday, 7:00 AM to 4:00 PM CST) and emergency calls within 1 hour by phone with on-site arrival within 4 hours, and delivering materials and parts within 5 business days for normal requests and 2 business days for emergency requests. Required qualifications include full manufacturer training and certification for all technicians with annual documentation, compliance with MD Anderson's background checks, drug testing policies, safety training programs, and institutional mandatory training requirements. Evaluation criteria include on-time preventive maintenance completion, breakdown events, repair costs, invoice timeliness, and performance tracked through bi-weekly Service Level Agreement meetings. The proposal due date is February 24, 2026, with the posting date of January 20, 2026.

The request for proposals document does not specify set-aside designations, disadvantaged enterprise restrictions, or specific incumbent vendor information. Vendors must submit two pricing options: Full-Service Pricing inclusive of all labor, materials, and subcontractor costs for both preventive maintenance and repairs, or PM Support Only with repair work quoted separately. Annual contract cost escalations are limited to 3 percent unless extraordinary circumstances warrant exceptions requiring MD Anderson approval. Vendors are required to establish a dedicated account manager and maintain daily communication with the Program Coordinator, who serves as the single point of contact for all vendor-owner coordination. The document does not disclose specific award values or budget ranges, though the scope indicates a comprehensive, ongoing maintenance contract requiring significant resources and responsiveness. All work must comply with MD Anderson's Premises Rules and facility procedures, including staff uniform requirements, contractor badge displays, and sign-in/out protocols.