No Wrong Door Time Study Administration

The Michigan Department of Health and Human Services (MDHHS) is soliciting proposals for a No Wrong Door Time Study Administration contract through RFP 250000003094. The procurement seeks a contractor to develop and administer a comprehensive Random Moment Time Study (RMTS) and Medicaid Administrative Claiming (MAC) system for approximately 50+ grantees, subgrantees, and in-kind partners, potentially involving over 200 survey participants. Key deliverables include developing a time study platform, conducting stratified random moment sampling, generating monthly and quarterly reports, calculating MAC claims, and providing quarterly online training for local agencies. The contractor will be responsible for creating a robust reporting mechanism that tracks staff time across various programs and grants, supporting the MI Options Program and Person-Centered Options Counseling (PCOC) initiative. The proposal is due on October 3, 2025, at 3:00 PM Eastern, with the contract set to begin on December 15, 2025, and an initial term running through the end of fiscal year 2026. Evaluation criteria will focus on technical capabilities, including product quality, service capabilities, and vendor qualifications, with proposals receiving 80 or more technical points becoming eligible for pricing evaluation.

The solicitation does not explicitly specify set-aside designations or restrictions on responding organizations. The contract has a not-to-exceed budget of $1,000,000 and includes potential for two additional one-year renewal periods. Contractors will be required to maintain comprehensive insurance coverage, including commercial general liability, automobile liability, workers' compensation, and professional liability insurance with defined minimum coverage limits. The project is funded through multiple grants, including the Person-Centered Options Counseling (PCOC) grant, State Health Insurance Assistance Program (SHIP), and Medicare Improvements for Patients and Providers Act (MIPPA). The technical infrastructure will require a platform supporting approximately 50 total users, with 10 anticipated concurrent users, and must provide technical support during standard business hours. The contract includes potential liquidated damages of $5,000 plus $100 per day for late or improper completion of contract activities, demonstrating the state's commitment to high-quality performance and implementation of the No Wrong Door time study administration system.