NHPS MDR Project

The City of New Haven, Connecticut, is seeking proposals for the New Haven Public Schools (NHPS) Managed Detection and Response (MDR) Project through RFP #2025-RFP-232. The procurement focuses on enhancing the district's cybersecurity infrastructure by implementing advanced detection and response capabilities, with a preference for Arctic Wolf or equivalent solutions. Key deliverables include deploying cloud-based security solutions, establishing a Security Operations Center (SOC), implementing endpoint detection and response (EDR) capabilities, and providing threat intelligence feeds aligned with cybersecurity standards such as NIST SP 800-53, ISO 27001, and CIS Controls. The project requires comprehensive 24/7 monitoring, real-time threat alerting, monthly vulnerability assessments, quarterly security reviews, staff training programs, and development of an incident response plan. Evaluation criteria will emphasize technology deployment, EDR capabilities, infrastructure integration, and threat intelligence effectiveness. The RFP was released on May 27, 2025, with proposals due by July 1, 2025, at 11:00 am, and the initial contract term is one year with potential for two additional one-year renewals at the city's discretion.

The procurement appears to be open to qualified technology service providers with demonstrated cybersecurity expertise, though specific set-aside designations are not explicitly detailed in the provided documents. The project is funded through the E-Rate program, with the specific E-Rate number CBR420250370, which may influence vendor eligibility. Insurance requirements include general liability, cyber liability, and technology error & omissions coverage with specific minimum limits. Respondents must submit various mandatory forms, including a Statement of Qualifications, City Forms Signature Sheet, and Disclosure & Certification Affidavit. While a specific budget range is not disclosed, the comprehensive nature of the MDR services suggests a significant investment in cybersecurity infrastructure. The procurement emphasizes compliance with federal and state labor regulations, including non-discrimination policies and equal employment opportunity guidelines. Contractors will be expected to integrate with existing NHPS technology infrastructure and provide ongoing technical support throughout the contract period.