New London License Office - Missouri Department of Revenue

The Missouri Department of Revenue is seeking a vendor to operate the New London License Office located in Ralls County through a Request for Proposal (RFP) solicitation. The contract will be effective from April 1, 2021, through March 25, 2026, with services focused on processing vehicle licensing, registration, and other motor vehicle transactions for local residents. Vendors must submit their electronic responses through the MissouriBUYS system by April 15, 2021, at 7:00:00 PM GMT. The RFP includes multiple attachments detailing contractual requirements, including processing fees, definitions, liquidated damages, and technology requirements. Evaluation criteria are embedded in the solicitation documents, though specific weighted scoring is not explicitly outlined. The primary point of contact for questions is Kelsey Huwe, reachable at 573-522-1308 or kelsey.huwe@oa.mo.gov. Vendors are required to carefully review all solicitation documents under the Overview tab and ensure timely, compliant electronic submission.

The RFP does not specify any set-aside designations, disadvantaged enterprise requirements, or restrictions on vendor participation. There is no mention of incumbent vendors or current contractors operating the New London License Office. The solicitation appears open to all qualified vendors capable of meeting the Missouri Department of Revenue's operational requirements. While the RFP includes detailed attachments about processing fees and technology requirements, no specific budget range or estimated contract value is provided. Delivery terms are specified as Free On Board Destination, and payment terms remain unspecified. The technology requirements suggest vendors must have robust systems capable of handling various licensing and registration transactions, but no specific infrastructure integration details are included in the available documentation.