MTS IntegraTRAK Support Services Agreement Renewal

Marion County is conducting a Special Procurement for the renewal of the MTS IntegraTRAK software license, focusing on telecommunications system support services. The procurement involves obtaining software license upgrades, maintenance patches, and technical support necessary for continued operation of the county's current telecommunications infrastructure. This special procurement is being processed under ORS 279B.085 and MCPCR 20-0285, with a specific focus on a Support Services Agreement Renewal. The procurement notice was released on September 15, 2025, with all comments, questions, and protests due by September 22, 2025, at 3 PM PST. Interested parties must submit their responses through the Marion County Procurement Collaboration Portal, which requires potential respondents to create an account 15-30 minutes before file submission. The county emphasizes that this is not a traditional solicitation, and no formal evaluation or scoring will occur, nor will responses form a binding contract.

The procurement does not specify any set-aside designations or restrictions on responding organizations. The notice indicates that MTS IntegraTRAK Inc is the incumbent vendor for this telecommunications system support service. While no specific budget range or award value is explicitly stated, the procurement is focused on renewing an existing software license and support agreement. Potential respondents will need to demonstrate technical capability to provide comprehensive software maintenance, upgrades, and technical support for the IntegraTRAK system. The procurement process is designed to be transparent, with all documentation and interactions occurring through the designated online portal. Respondents should be prepared to provide detailed information about their ability to support Marion County's existing telecommunications infrastructure and meet the technical requirements of the current system.