Motorola premierone subscription is connected to the premierone CAD/RMS/mobile system which will replace the perpetual licensing model to a subscription-based "flip", this will help maintain the continuity, integration, and provide specialized support REQ

New Mexico is soliciting a sole-source procurement for Motorola PremierOne subscription services supporting the state's Computer-Aided Dispatch (CAD), Records Management System (RMS), and mobile platforms, with proposals due October 21, 2026. This is a direct-award sole-source procurement justified by technical continuity requirements and existing system integration dependencies.

The procurement represents a transition from perpetual licensing to a subscription-based model for the PremierOne integrated platform. The agency seeks to maintain operational continuity, system integration, and access to specialized vendor support across dispatch and records management infrastructure critical to public safety operations. The subscription model replaces the previous perpetual licensing structure and establishes recurring support and maintenance provisions integral to platform functionality.

A supporting government file (70-O1000-26-CP405_Motorola SUA CAD Sole Source 9-18-26.pdf) is attached and details the sole-source justification framework and transition requirements.