Medical Transcription Services

The State of Connecticut Department of Administrative Services (DAS) has issued Invitation to Bid (ITB) solicitation #22PSX0019 for medical transcription services on behalf of the Department of Aging and Disability Services (DDS) and the State Office of the Chief Medical Examiner (OCME). The procurement seeks a contractor to provide comprehensive toll-free telerecording transcription services, specifically for telephone dictation and typing of medical and psychological reports. Vendors must provide all necessary labor, materials, training, IT systems/solutions, support services, supervision, tools, equipment, licensure, and certifications to complete the work. The solicitation requires contractors to submit detailed references from separate organizations, demonstrate quality assurance methodologies, and outline data security measures. The evaluation criteria will focus on selecting the lowest responsible qualified respondent based on pricing, conformity to specifications, past performance, financial responsibility, and administrative costs. Key dates include a solicitation period from February 3, 2023 to February 21, 2023, with vendor questions due by February 9, 2023 at 1:00 PM EST. Pricing submissions will be publicly available within 24 hours after the response due date.

The solicitation does not specify specific set-aside designations, but micro-businesses and veteran-owned micro-businesses are eligible for a preference with proper documentation. The contract will replace two existing contracts, 15PSX0169 and 15PSX0197, suggesting a transition from current service providers. Payment terms are structured with Net 45 days for standard vendors and Net 25 days for certified Small/Minority Business Enterprises (SBE/MBE). While no specific contract value or budget range is explicitly stated, the solicitation indicates that quantities are estimates and do not represent a guaranteed purchase amount. The State reserves the right to seek additional discounts or contract separately if quantities are sufficiently large to enable cost savings. Contractors must comply with various state regulations, including nondiscrimination policies, consulting agreement representations, campaign contribution certifications, and must be registered in the CTSource system for electronic bid submissions.