MDOC Inmate Network, Applications & Services RFS

The Michigan Department of Corrections (MDOC) is seeking a comprehensive inmate network, applications, and services solution for its 26 correctional facilities, serving approximately 33,000 inmates. The Request for Solution (RFS) targets a contractor-hosted technology platform that will provide integrated services including network security monitoring, identity access management, device management, prisoner telecommunications, and digital platforms. Specific deliverables include secure mobile devices, electronic deposit systems, video visitation, messaging services, educational platforms, and an electronic law library. Key objectives center on creating a secure, scalable digital ecosystem that supports prisoner communication, rehabilitation, and institutional safety while maintaining rigorous cybersecurity standards. The procurement timeline includes a pre-proposal meeting on April 18, 2025, with proposals due by June 3, 2025, and an anticipated contract start date of December 1, 2025. Evaluation criteria will likely focus on technological capabilities, security infrastructure, pricing models, implementation approach, and compliance with PREA standards and MDOC vendor regulations. Bidders must provide a Software Bill of Materials (SBOM), demonstrate enterprise-level integration capabilities, and comply with strict background check and operational requirements for correctional facility environments.

The solicitation does not explicitly outline set-aside designations or disadvantaged enterprise requirements. Potential bidders must undergo comprehensive background checks and adhere to strict security protocols outlined in the CFA Security Regulations and PREA Standards. While no incumbent vendors are specifically named, the RFS suggests the need for a solution that can integrate with existing MDOC technological infrastructure. The contract structure includes a 3-year base period with seven optional 1-year renewal periods, indicating potential long-term engagement. Although specific budget ranges are not directly stated, the complexity of the solution—covering network management, prisoner services, telecommunications, and digital platforms for 33,000 inmates across 26 facilities—suggests a substantial procurement with significant potential contract value. Vendors must demonstrate capabilities in mobile device management, network security, multi-language support, administrative reporting, and advanced technological integration, with a strong emphasis on institutional safety, operational efficiency, and prisoner rehabilitation potential.