MDOA-SP-27-04 Statewide Nursing Home Resident Council Consultation
Closed State & local contract opportunity Posted
- Solicitation number
- BPM058847
- State
- Maryland
- Responses due
Opportunity facts
- NIGP code
- UNSPSC code
Opportunity details come from emma.maryland.gov. Updated .
About this opportunity
The Maryland Department of Aging is requesting proposals for a consultant to organize and launch a Statewide nursing home resident council under RFP MDOA-SP-27-04, with proposals due October 16, 2026 at 3:00 PM and questions due October 2, 2026 at 5:00 PM. This is a federally mandated requirement under Medicare/Medicaid regulations and the Older Americans Act.
The consultant will develop and deliver six core deliverables: an implementation plan and project timeline; accessibility and participation recommendations; a recruitment and outreach toolkit; meeting model materials (agendas, facilitation guide, ground rules, and evaluation forms); a two-hour virtual training session for up to 50 local ombudsman staff with recordings and slide decks; and a written Systemic Advocacy Integration Guide with four hours of technical assistance coaching to the State Program. All materials must comply with ADA Title II and Section 508 accessibility standards, use plain language at a minimum sixth-grade reading level, and provide large-print options at minimum 18-point font.
Offerors must demonstrate at least three years of documented experience in long-term care advocacy, ombudsman program operations, or nursing home resident rights; proof of designing or facilitating at least two stakeholder or resident advocacy models within the last five years; comprehensive knowledge of Older Americans Act technical assistance requirements; and provide two professional references. No subcontracting is permitted.
The contract term runs January 1, 2027 through June 30, 2027. The total project budget is $50,000 on a firm fixed-price, deliverable-based contract with payment issued upon completion and written state acceptance of each deliverable. Work is primarily remote with occasional in-person attendance at local ombudsman offices for quarterly trainings. The State will provide a 10-business-day review period for each deliverable submission; contractors must submit revisions within five business days if requested. Invoices must include a consultant log detailing staff names, tasks performed, and hours worked. Proposals must be submitted through eMarylandMarketplace Advantage (eMMA).
Opportunity text
The Maryland Long-Term Ombudsman Program ("State Program") in the Maryland Department of Aging ("MDOA" or "Department") seeks a consultant to organize and launch a Statewide nursing home resident council. Federal regulations require all nursing homes participating in Medicare/Medicaid services to provide residents the right to organize and participate in resident council meetings (resident councils are also sometimes referred to in the law as "resident groups"). See, e.g., 42 C.F.R. § 483.1(b); 42 C.F.R. § 483.10(f)(5). Furthermore, per the Older Americans Act ("OAA") and federal regulations, the State Program is required to provide technical assistance to nursing home resident councils. 42 U.S.C. § 3058g(a)(3)(H)(iii); 45 C.F.R. § 1324.13(a)(9). The establishment of this Statewide resident council will help direct ombudsman systemic advocacy for Maryland.
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