MDHHS Improving Business Requirement Gathering Process

The Michigan Department of Health and Human Services (MDHHS) is seeking an operational consulting contractor to improve its business requirements gathering and market research processes for Information Technology (IT) procurements. This Tier-Two Direct Solicitation (DS 250000000012) aims to develop standardized, efficient processes and tools for public health business areas, with specific focus on creating comprehensive methodologies for collecting and documenting IT procurement requirements. Key deliverables include developing market research tools, creating standardized processes, conducting pilot testing, and providing training and implementation support for MDHHS and Department of Technology, Management, and Budget (DTMB) teams. The proposal evaluation will be conducted in two stages, with technical criteria weighted across prior experience (35 points), service capabilities (50 points), and staffing (15 points), requiring a minimum of 80 points to proceed to pricing evaluation. Proposals are due by May 15, 2025, at 11:59:00 a.m. Eastern Time, with an anticipated contract start date of August 15, 2025, and a total contract duration of 12 calendar months. Vendors must hold a Tier-One Operational Consulting Contract to be eligible to bid, and the final contract will be awarded as a lump sum fixed price based on hourly rates from the original contract.

The state encourages participation from service-disabled veteran-owned businesses and will consider Michigan economic impact factors such as number of employees, wages, and potential job creation. While no specific set-aside designations are explicitly mentioned, the solicitation suggests a preference for local economic engagement. The project is estimated to involve approximately 26 completed solicitations over the past five years, with a mix of commercial off-the-shelf (COTS), Software as a Service (SaaS), and custom development solutions. Notably, the selected contractor will be prohibited from bidding on future solicitations using the developed processes during the pilot period. The State reserves the right to award multiple contracts, indicating potential for more than one vendor to be selected. Although specific budget ranges are not detailed, the contract will be structured as a not-to-exceed amount based on hourly rates, with the State providing government-furnished information to support the project's implementation. The primary focus is on pre-procurement activities, specifically improving business requirements gathering for potential technology solutions, without involving post-procurement analysis or technical requirements development.