Mainframe Peripheral Equipment Maintenance

The State of Maryland, through the Department of Public Safety and Correctional Services (DPSCS), is seeking contractors to provide preventive maintenance and repair services for the department's mainframe peripheral equipment located at the Public Safety Data Center in Pikesville, MD and the Maryland Correctional Enterprises facility in Jessup, MD. The contract will cover the jurisdictions of Baltimore County, Howard County, and Kensington Town. The successful vendor will be responsible for performing scheduled and on-call maintenance and repairs to ensure the maximum availability of the department's mission-critical mainframe systems, including an IBM AS400 mainframe and related peripherals and accessories. Bids are due by March 24, 2023, and the contract will consist of a three-year base period with no option periods.

This is a Small Business Reserve (SBR) procurement, meaning award will be limited to certified small business vendors. There are no Minority Business Enterprise (MBE) or Veteran-Owned Small Business Enterprise (VSBE) subcontracting goals. The current mainframe equipment inventory is detailed in the bid documents, and the contractor will be required to maintain an adequate supply of OEM replacement parts to minimize downtime. Payment will be on a firm fixed price basis, and the contractor will be subject to service level agreements and liquidated damages for failure to meet response and resolution time requirements. The value of the contract is not specified in the available information.