Luggage Cart Service RFI

The Wayne County Airport Authority has issued a Request for Information (RFI) for Luggage Cart Services at Detroit Metropolitan Wayne County Airport (DTW) located in Romulus, Michigan. The procurement is specifically seeking information from potential service providers to help develop future solicitation requirements for airport luggage cart services. The RFI requires respondents to provide comprehensive details about their airport luggage cart service experience, including names of airports currently served, duration of service provision, and a detailed summary of services offered. Responses are due by March 28, 2024, at 2:00 PM Eastern Time and must be submitted through the MITN online system at www.bidnetdirect.com/mitn/wayne-county-airport-authority. Potential respondents can obtain technical assistance Monday through Friday from 8:00 am to 7:30 pm Eastern Time. The procurement contact is Nicole Martin from the Procurement Department, who can be reached at (734) 247-7900 or purchasing.questions@wcaa.us. It is critically important to note that this RFI is purely an information-gathering exercise, and no contract award will result directly from this solicitation.

The RFI does not specify any specific set-aside designations or restrictions on respondent organizations. No incumbent vendors are explicitly mentioned in the documentation, and there are no details provided about existing infrastructure or technology integration requirements. While the document does not outline a specific budget range or award value, it represents a preliminary market research effort to understand potential service capabilities for luggage cart services at the airport. The RFI explicitly warns potential respondents against contacting any Airport Authority employee, officer, or Board Member other than the designated procurement contact during the solicitation process. Respondents are expected to have demonstrable experience in providing luggage cart services at airport facilities, with the Airport Authority seeking comprehensive insights into their operational capabilities and service models.