Library Janitorial Services

The Town of Chapel Hill, North Carolina is requesting proposals for professional janitorial services at the Chapel Hill Public Library, a 63,000-square-foot LEED Silver-certified facility, with proposals due August 19, 2026 at 2:00 p.m. and a mandatory pre-proposal meeting and site visit on July 30, 2026 at 9:30 a.m. Attendance at the pre-proposal meeting is required for proposal eligibility.

The scope includes daily cleaning between library closing and 7:00 a.m., seven days per week excluding holidays, plus a minimum of two hours daily afternoon porter service. Optional elective services—semi-annual machine scrubbing and carpet cleaning, annual deep cleaning of upholstered furniture and glass, integrated pest management, mat service, and laundry service—must be priced separately, with respondents allowed to mark elective services as "Not Interested."

Contractors must be registered with the North Carolina Secretary of State and have a minimum of three years of commercial janitorial service experience in North Carolina. Insurance requirements are Workers' Compensation of $100,000 per employee / $500,000 aggregate and Commercial General Liability of $1,000,000 per occurrence. Contractors must comply with E-Verify requirements and maintain all required Safety Data Sheets for cleaning products. Pricing must cover all labor, materials, and equipment costs for each contract year.

The initial contract term is one year with four optional one-year renewals through September 30, 2031. The Town anticipates contract award by October 1, 2026. The procurement is locally funded and subject to non-discrimination provisions, indemnification requirements, and performance standards including hospitality-level cleanliness, 24-hour availability through a designated Contract Manager, and correction of complaints within 24 hours. Written questions are due August 5, 2026 at 2:00 p.m., with responses provided in an addendum by August 11, 2026. The Town reserves the right to award contracts to one or more providers.