Learning Management System

Texas Southern University (TSU) is seeking a comprehensive, cloud-based Learning Management System (LMS) through a Request for Offer (RFO) #717-25-717, targeting support for its current 8,000 students with plans to grow to 10,000 by 2025 and 15,000 by 2030. The procurement requires a Software-as-a-Service solution that supports traditional, hybrid, and online learning modalities with robust features including course creation tools, advanced assessment capabilities, mobile applications, and an analytics dashboard. Key technical requirements mandate 24/7 technical support, a 99.9% annual uptime guarantee, and full WCAG 2.1 AA accessibility compliance. The evaluation criteria include Qualifications and Experience (25 points), Methodology of Process (25 points), Deliverables and Solutions (20 points), Fee Schedule/Cost Proposal (20 points), and References (5 points). Critical procurement dates include a question submission deadline of February 24, 2025, with responses provided the same week, and a proposal submission deadline of March 6, 2025, at 11:00 a.m. Central Standard Time. The base contract term is three years with two optional one-year renewals, for a maximum contract duration of five years.

The RFO includes a mandatory 26% Historically Underutilized Business (HUB) Subcontracting Plan specific to Information Technology Services, indicating a strong commitment to diversity in vendor selection. Vendors must submit one original and three identical copies of proposals, plus a PDF copy on a flash drive, demonstrating specific procedural requirements. While no specific budget range is explicitly stated, the RFO requires detailed cost proposals with comprehensive pricing for all deliverables and solutions, prohibiting any additional or hidden costs. The procurement is specifically for Harris County, Texas, and targets a comprehensive technological solution that can seamlessly integrate with TSU's existing university systems. Vendors must provide comprehensive faculty and staff training resources and demonstrate robust data security and privacy protection mechanisms. The solicitation is open to vendors capable of meeting the technical specifications and evaluation criteria, with a focus on higher education LMS experience and comprehensive solution design.