Laboratory Equipment Service Warranties and Software Maintenance

The Florida Department of Law Enforcement (FDLE) is advertising an intended single-source procurement for laboratory equipment service warranties and software maintenance, with a fifteen-business-day notice period closing June 24, 2026. This is a statutorily mandated advertisement of a sole-source intent, not a request for competitive bids or proposals.

The procurement covers continued service warranties and software maintenance for FARO Technologies equipment already in use: FARO Focus Premium Laser Scanners, FARO Scene Software, and FARO Zone 3D Software. These instruments support FDLE's Regional Operations Centers crime laboratories and are essential to crime scene documentation and courtroom evidence presentation. FDLE justifies the single-source acquisition on the grounds that FARO Technologies is the sole manufacturer and has not authorized any third-party provider to perform maintenance, calibration, software updates, or repair services. Annual maintenance, calibration, and software updates are required to ensure the equipment produces precise, stable, and defensible measurements and to maintain accreditation standards required for the laboratories.

The contract term runs from July 1, 2026, through June 30, 2031. The estimated procurement value is $250,000.00. The equipment was previously procured under single-source contracts FDLE-SS-2128, FDLE-SS-2437, and FDLE-SS-2556. Greer Hannigan at the FDLE Central Purchasing office (2331 Phillips Road, Tallahassee, Florida 32308) is the contact for this procurement. The procurement was approved by Julia Lycett, Chief of General Services, and Roshale Gaytmenn, Director of Forensic Services.